My Dear Ann It has taken me so long to try and write this and put down my thoughts. I have so many emotions and memories swirling round in my head. There is so much to say, and I will try and keep it brief so here goes… We have known each other 36 years, having met when I started work at BT with Richard. The moment I met you, I knew you were a special lady, little did I know then how important you would become in my life. We immediately gelled and I was welcomed into the family becoming friends with you and Michelle. I can recall spending many an afternoon visiting you and sitting in your lounge chatting and drinking tea. Michelle joined Rangers with me and I have so many memories of those times, especially when we arranged a surprise visit to watch Nick Kershaw who we also then met backstage afterwards. That was a great night! Then there were the night drives to Northwick Park Hospital to visit Michelle and then the battle began to look after her. When at last she came home and you started to care for her. You were amazing, not once did I hear you complain. During the next few years, we saw less of each other as I struggled with my own demons but in the background you were always there. I was just too frightened to reach out. When Michelle died, we were reunited, and I realised how foolish I’d been. You were of course understanding, compassionate and as welcoming as always. You always had such a love for life and were such a wonderful mother to Richard and Michelle. How very lucky they were. Your unconditional acceptance of me and my family was something I will never forget, and it is exactly why we wanted you to read at our wedding. What a beautiful day it was, and you were right there at the centre of it. You made me, Anna and the boys feel so special. I could say so much more, but essentially the world is certainly less rich without you, for it has lost a wonderful spirit. Your family and friends will miss you so very much, but you will always be with us. I can’t really bring myself to say goodbye, so for now I will say bon voyage in the hope that one day we will meet again. All my love Jane.